Topic
Funeral Planning & Arrangements
100% positiveAcross 25 reviews of Swilley Funeral Home/Cremation in Tampa, FL, funeral planning & arrangements appears in 17 reviews (100% positive), from 2016-07-27 through 2026-05-06.
Key findings
Funeral Planning & Arrangements mentioned in 17 of 25 reviews (68%)
100% of Funeral Planning & Arrangements reviews are 4 or 5 stars
Average rating in Funeral Planning & Arrangements reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
100%17 mentionsCourtesy & Friendliness
76%13 mentionsCommunication & Updates
53%9 mentionsPricing & Value
35%6 mentionsTechnical Knowledge & Expertise
18%3 mentionsProblem Resolution & Effectiveness
12%2 mentions
Reviews mentioning funeral planning & arrangements
BENJAMIN SIMMONS
Great service provided for what the family desired Benjamin Simmons
Alex Rhee
There aren't enough words to say how thankful we are to Kathy. She made the whole process so smooth and easy. Grieving itself is no walk in the park. This was my first time ever having to deal with this side of losing a loved one and Kathy put my worries at ease. From dealing with mom's life insurance to making sure she looked perfect for her funeral service. She was patient, professional, gave wonderful advice and suggestions. In addition her prices were very affordable. I 100% reccomend using Swilley Funeral home to anyone that is in need of her services.
Response from owner
May 18, 2025
Melissa Cancel
Kathy was absolutely amazing from beginning to end. She was incredibly caring, compassionate, and attentive to every detail. It was clear how much pride she takes in her work. My mom looked absolutely beautiful—more than we could have hoped for—and Kathy made sure to take all of our requests into consideration. Her kindness and professionalism made a difficult time much more bearable. We are so grateful for her gentle presence and thoughtful care.
Response from owner
May 3, 2025
Andres Montealegre
They were great. Other Funeral homes were not up front on pricing (they would not email me the price and said that if we did not sign before the death, that the price would go up). Swilley shows all of their pricing up front and do not tie you down to a down payment to secure prices. The prices were 1/2 and even 1/3 the price of other local funeral homes. Kathy was knowledgeable and compassionate and she guided us through the process. They set up a beautiful service at St. Lawrence Church and followed all of our wishes. They did a great job preparing my mother in law and presented her in a beautiful and respectful way. After the service, Kathy continued to be very helpful and honest (she reminded us that we had credits for the Mausoleum and never took advantage of us). This is a very difficult time for families and I believe that some of these other business prey on grieving families. Swilley did a great job for a very fair price.
virmary Rodriguez
With this last time we have used them 3 times and every time they have done an amazing job. My mom looked beautiful and they made our process easy thank you for treating us like family on behalf of our family we will be forever greatful
Nanychi Franquiz
This review is very overdue. I can't say enough good things about this funeral home. They made a very difficult time a lot easier. I called so many other places and Kathy was the first person to ask me how I was doing and for me that spoke VOLUMES. They took care of everything I needed and made sure I was comfortable with the details. I can't recommend them enough.
Ron Lucas
We used Swilley for my young friend Cindy I'm 2014 and Kathy handled the direct cremation as she did a traditional funeral I know that because I used them again in 2018 for my Dad and 2 years Ago and they handled Everything and perfectly LLP p
Dia Ver
After the unexpected passing of a loved one and never have gone through the process of a planning a funeral- Kathy really helped me out. I never would have imagined how I could've gone through this process without her help- she helped out with price, the actual funeral process, legal questions etc. You can tell she truly cares about helping you and not charging you for your last penny.
Dina Hartman
Wonderful family owned and operated funeral home. Kathy was incredibly knowledgeable and helpful with answering our questions and flexible with meeting times which was much appreciated. The memorial service and cremation services provided were professional, priced well and able to be scheduled for the same week as the passing of our loved one. We are grateful to have found Swilley and highly recommend them to entrust with end of life arrangements for your loved one through a difficult time of loss.
Michael Harley
Kathryn and the staff took great care of my Mother Nancy's funeral. She made a very stressful and difficult time in our families life as easy as possible to get through with professionalism and a great deal of caring. We can't thank her enough for all that Swilley did for us.
Carol Bird
Wonderful people...so extremely helpful in a difficult time. Both times that I have used their services they were just incredible to work with.
L. Wilson
Kind and Caring . Kathy was extremely helpful with planning my Mothers funeral. She listened to me and made me aware of my options along the way. She kept me informed before, during (the visitation and funeral mass) and at the grave site . I paid more for my brothers funeral a few years ago (at a different funeral home) and did not receive the same caring compassion. If I have a need in the future, I will call Kathy.
RoseMary Forstrom
Our family used this funeral home in 2016 and then again in 2017. The owners helped our family at very difficult times in our lives. I would highly recommend this funeral home.
angelndscz
Kathryn took care in answering all of our questions and handling all of our needs during a difficult time.
Mike Richards
I appreciate the care Swilley Funeral Home showed to our family in the death of my grandmother. Kathryn served our family with great care. It is such a pleasure to have worked with this family owned funeral home.
Jesika Knight
It felt like they genuinely cared about our family and very gently walked us through the planning process so that it was a much more comfortable process than any of us expected. We will forever be grateful.
Pete Kluck
Wonderful, wonderful experience with Kathryn. Kind, straightforward, gave excellent answers to our questions and made helpful suggestions. No pressure, just wanted to meet our needs. What a blessing to work with such a helpful person during a most difficult time. Very reasonable pricing, would 100% recommend them to anyone looking for a caring, helpful and efficient funeral home. Thank you so much!